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Utah Division of Administrative Rules

ERules user manual for agencies

Kenneth A. Hansen

Edited by

Nancy L. Lancaster

Michael G. Broschinsky

Abstract

This is the abstract.


Chapter 1. Introduction

Chapter 2. Using eRules: First steps

System requirements

In order to use eRules, your software environment will need to meet the following requirements:

  • A web browser: Internet Explorer 7 (or above); Mozilla Firefox 3 (or above);

  • A word processor that can save files in RTF (Rich Text Format): Microsoft Word, Corel WordPerfect, or OpenOffice.org are all capable of saving in RTF.

As you can see, the system requirements are not overwhelming. Bear in mind, though, that later versions of the word processors, as well as the suppported browsers, all require a later generation operating system. If you use Microsoft Windows as your primary platform, you should probably be using at least Windows 2000.

As this manual is being produced, there are still some web applications in the state that "require" the use of Internet Explorer 6. If at all possible, encourage your IT staff to upgrade your version of Internet Explorer. If that is not possible, both Internet Explorer 6 and Mozilla Firefox 3 will coexist quite happily on the same machine.

Getting into and out of eRules

Finding eRules: the production version

There are two versions of eRules: the production version and the test version. The production version is for real work. The test version is used by the Division to evaluate new code as it is created. It can also be used by agencies as a practice site. This section discusses how to find the production version.

The quickest and easiest way to get to eRules is to go directly to the application's web address:

http://erules.rules.utah.gov/

Note that there is no "www" at the beginning.

You may also get to the application by going to the Division's home page:

http://www.rules.utah.gov/

Once at the Division's home page, click on "Rule Filing Agency Resources (eRules)" in the left-hand menu.

At the "Resources for State Agencies that File Rules" page, click on the "eRules v. 2" link.

Finding eRules: the test version

Getting to the test version of eRules follows pretty much the same model as getting to the production version. You can get there either by using the direct address or by following links from the Division's home page.

The direct address for the test version of eRules is:

http://erules.at.utah.gov/

Notice that there is no "www" at the beginning of the address.

To get to the test version of eRules from the Division's home page, go to:

http://www.rules.utah.gov/

Then click on "Rule Filing Agency Resources." On this page, look for the link to "Help for eRules," click on it, and then look for the section entitled "eRules Practice." There is a link to the test system in the first paragraph.

Logging into and getting out of eRules

Whether you get to eRules from the direct address or from the Division's web site, you will find yourself at the eRules access page. Click on the word "Login". You will be redirected to a page that requests your email address or Utah-ID and a password.

Once logged in, you should see the eRules Administration page.

Logging out of eRules is easy. Just close the browser window!

Navigating eRules

When you log in you will see that the eRules Administration page is divided into two general areas:

  • a menu on the left-hand side of the page; and

  • a filing list with associated filter options toward the center of the page.

Let's explore each of these in a little more detail.

The left-hand menu

There are eleven options in the left-hand menu:

  • Proposed Rule Types

  • Change in Proposed Rule (CPR)

  • Nonsubstantive Change

  • Emergency

  • Five-year Review

  • Five-Year Review Extension

  • Public Notice

  • Help

  • Agency Filing List

  • Filing Time Frames

  • Back to Administrative Rules' Home

The first four of these options are for rulemaking actions that allow you to create, change, or remove an administrative rule from the administrative code. We'll talk more about them in Chapter 3, Using eRules: filing rules.

The next two options deal with the five-year review process. The option after that has to do with public notices. We'll talk about these options more in Chapter 3, Using eRules: filing rules.

The Help option will take you to a page on the Division's web site that contains a number of helpful tips about using eRules. A link to this manual will be there. Clicking on this link will either open a new browser window or a new tab in your current browser window, allowing you to go back and forth from the help page to eRules.

The Agency Filing List option returns you to the very first page you see when logging in. This is useful if you have got yourself lost elsewhere in the application, or if you played with the filters so much in the first page that the display makes no sense to you.

The Filing Time Frames option will take you to a page at the Division's web site. This page displays a table which contains all of the pertinent dates associated with particular Utah State Bulletin publication dates.

The Filing List

The middle section of the page is divided into three parts:

  • Date information;

  • Filter options for the filing list; and

  • the filing list itself

Let's explore each of these in turn.

Date information

Three dates are presented in red. The first is the date of the Utah State Bulletin for which you would be filing if you filed today. The date will change with the opening of each filing window. [1]

The second date represents the closing date of the minimum comment period associated with the Utah State Bulletin published on the date described above. This is a helpful reminder to the user when preparing to complete the rule analysis for a proposed rule or change in proposed rule.

The third date represents the last day upon which a filing can be made effective if published in the Utah State Bulletin of the date described above. Remember, filings must be made effective on or before the 120th day after publication or the filing lapses.

Filtering options

The list of filings can become quite large if your agency frequently files rulemaking actions. This section provides a number of different ways by which you can filter the display to make it more useful.

Filing Agency filter. In the event that you are assigned to more than one agency for rulewriting (so you are responsible for more than one title in the administrative code) you make select an agency from the drop-down list, the click the Filter button to see a list of filed rules for the selected agency.

Filing Type filter. In the event you wanted to see all of the new rules filed by your agency, or all of the amendments, for example, you would use the Filing Type filter. Use the drop-down list to select the type of filing you wish to view (new rule, amendment, repeal, etc.), then click the Filter button.

Date Range filter. Perhaps you wish to see all filings made between a particular set of dates, say everything during the last half of fiscal year 2009. Enter the appropriate dates in the two Date Range fields (the first, From: for the earlier date, the second, To: for the later date): 01/01/2009 and 06/30/2009. The click on the Filter button. All filings made between those two dates should appear.

Year Filter filter. 

[Note]Note

At the time of this writing, the Year Filter filter is not completely functional. If you desire to see all of the filings for a particular calendar year, use the Date Range filter instead.




[1] The filing window is the two-week (more or less) period during which a user files rules for publication in a particular issue of the Utah State Bulletin. After the filing window closes, there is another two-week period (more or less) before the actual publication. So, for example, if a user filed on December 17, 2009, that date would fall within the filing window for the January 15, 2010, Utah State Bulletin. The window would have opened on December 16, and would close on December 31.

Chapter 3. Using eRules: filing rules

Filing proposed rules

In this chapter we'll discuss how to file a proposed rule. First, we'll talk about what a proposed rule is. Then, we'll work our way through the form, explaining how the application deals with various fields, what type of data is expected, and which fields are required or optional.

What is a proposed rule?

Discussion of subtypes and all use the same basic form: the proposed rule form.

Structure of form

The form is divided into a number of different boxes which in turn contain one or more fields to be completed. Each box is labeled in its upper-left-hand corner. We'll refer to each box and field by the labels you see on the form.

Each box can be hidden by clicking on the appropriate link that appears over the box's upper-right-hand corner. For example, if you wanted to hide the contents of the Agency Information box you would click on the Toggle Agency Info link. Hiding boxes can be useful as the form is very long; being able to hide the contents of part of the form makes it easier to concentrate on a particular section. To display a hidden box, simply click on the appropriate toggle link again.

Rule information

The purpose of this box is to collect information regarding the rule or section that is the object of the proposed rulemaking action. You'll notice that there are two sets of six fields, grouped by twos.

Utah Admin. Code ref. (R no.) fields

The first set of fields, identified by the label Utah Admin. Code ref. (R no.):, will contain the information regarding the current citation in the administrative code of the rule or section.

Note that the first field is already populated by the letter R. This field cannot be changed. The second field, immediately to the right of the R is reserved for the title number under which the rule or section is found. This field cannot be directly edited. Instead, look at the first field in the Agency Information box. It is labeled Agency and has a drop-down list. Select the agency for which you are doing the rulemaking. You will see that the field after the R in the Rule Information box now contains the appropriate title number.

The first field after the first hyphen is reserved for the rule number. You must enter data in this field. The data must be numeric and may contain from one to three digits.

The second field after the first hyphen is reserved for an alphabetic suffix to the rule number. This field is optional. Some agencies (for example, the Division of Occupational and Professional Licensing in the Department of Commerce) use letters as well as numbers to identify their rules (for example, Rule R156-55b, the Electrician's Licensing Rule). The field will accommodate only one alphabetic character.

The first field after the second hyphen is reserved for the section number. Use this field only if you are amending a single section of the rule, e.g., Section R156-55b-101. If you are amending two or more sections, leave this field blank. The field takes only numeric data, from one to five digits.

The second field after the second hyphen is reserved for an alphabetic suffix to the section number. This field is optional. Some agencies use letters as well as numbers to identify sections. This field will accommodate only one alphabetic character.

Changed to Admin. Code ref. (R no.) fields

Use these fields only in the following circumstances:

  • You are moving a rule from one title to another; or

  • You are moving a single section from one rule to another (either in the same title or a different title).

The fields are analagous to their counterparts in the Utah Admin. Code ref. (R no.) fields just above them, with two differences. All of the fields may be directly edited and you must provide a letter (usually an R) in the first field as well as provide a title number after the letter.

Agency Information

Use the first field, Agency, to select the agency for which you are filing. Click on the down arrow at the left of the drop-down list. If you are assigned to more than one agency, a list of possibilities will appear. Click on the name of the agency for which you wish to file. If you are assigned to only one agency, only that agency's name will appear. Still, click on the agency name.

Upon selecting the agency by clicking on the name, you will see that the field after the R in the Utah Admin. Code ref. (R no.) fields is populated with the correct title number. You will also note that the address information for the agency completes automatically. In the event that the address information is not correct, please contact the Division to provide the correct information.

The only other field in the Agency Information box that requires your input is the Contact person(s) field. Each rule filing must have at least one contact person. To add a contact, click the down arrow for the drop down list. Select a name from the list by clicking on it, the click the Add Contact button. You will see the contact's name and information displayed in a table row below the Add Contact button.

[Note]Note:

The display of this field differs between Internet Explorer and Mozilla Firefox. Internet Explorer will display what appears to be a default name, while the field will appear to be blank in Mozilla Firefox. In either case, you must consciously select a name from the list and click Add Contact.

You may add as many contacts as you wish. In the event that you select an incorrect name from the list to add, simply click the Remove button to the far right.

Rule title

The Rule Title box has one field: Title of rule or section (catchline). This field is a required field. Enter either the catchline of the rule (if the filing affects the whole rule or multiple sections) or the catchline of the section (if the filing affects only a single section) that is the subject of the filing.

So, for example, if you were filing an amendment that affects all of the sections of Rule R15-1 (thus, the filings affects the entire rule) you would enter "Administrative Rule Hearings" (without the quotation marks). If you were filing an amendment that affected only Section R15-1-4, you would enter "When Agencies Hold Hearings" (also without the quotation marks).

Notice type

The Notice Type box asks you to identify what type of proposed rulemaking filing this is. Click on the down arrow to display a drop-down list and select from one of the four possibilities:

Amendment

A substantive change to an already existing rule (this is the default).

New Rule

a rule that does not currently exist in the administrative code.

Repeal

the removal of an existing rule; and

Repeal and reenact

a massive substantive change to an already existing rule

Rule Purpose

Enter text that describes why you are making the change or what the purpose of the rule is.

[Important]Important

This field may not be left blank.

Response information

Select one of the two radio buttons to indicate whether this action is in response to the Administrative Rules Review Committee.

Rule summary

Provide a brief but descriptive summary of the rule or change.

[Important]Important

This field may not be left blank.

Aggregate cost

There are four text-entry fields in this box. Each of the fields is preceded by two radio buttons. If there is a cost or savings associated with this rule filing, then check the "Yes" radio button; otherwise leave the default "No".

Each of the text-entry fiels must contain data. If you try to submit the form without data in one of these four fields, the application will prompt you to enter a response.

Compliance cost

Enter text that describes any costs associated with complying with the rule.

[Important]Important

This field may not be left blank.

Department head comments

There are two fields in this box. The first, labeled "A)", is a text-entry field for the comments from the department head. The second field, labeled "B)", is for the name and title of the department head (e.g., "Kimberly Hood, Executive Director", but without the quotation marks).

Citation information

This box initially contains one field. Enter the citation of the statute that authorizes this rule.

Note the Add Additional Citation button beneath the field. In the event that your rule is authorized by more than one section of statute, click the Add Additional Citation button to display another empty field. You may add as many additional fields as you think are necessary. Put a single citation in each field.

Note that when you add a citation field, another button type appears. This button is labeled Remove Citation. In the event that you discover an incorrect reference as you review your list of references, you may use this button to remove it.

Incorporated materials

Complete this box only if you are adding or changing an incorporation reference in the rule text. Otherwise, please leave it blank!

If you are adding or changing an incorporated reference, then do the following:

  1. Enter the title of the incorporated reference in the Official Title of Materials… field. This field must be completed.

  2. Enter the name of the publisher of the incorporated reference in the Publisher field. This field must be completed.

  3. Enter the issue date of the incorporated reference in the Date Issued field.

    [Important]Important

    This field expects a date in this format: mm/dd/yyyy, where "mm" is the month (in digits), "dd" is the day (in digits), and "yyyy" is the year (using all four digits. If you do not have an issue date of this form (or the date you do have cannot be easily translated to the mm/dd/yyyy format) then use the next field instead.

  4. Enter the issue number, version number, edition number, etc. in the Issue, or version field. This field may also be used for an issue date (see above). Either the Date Issued or the Issue, or version field must have data but you must not enter data in both.

  5. Enter the ISBN or ISSN in the ISBN Number or ISSN Number fields. These fields are optional.

  6. Enter the cost of the incorporated reference. This field is optional.

  7. Indicate whether this rule filing adds, updates, or removes an incorporated reference by selecting the appropriate response from the drop-down list in the Adds, updates, removes field.

Comments

There are actually two parts to this box. In the first, you are expected to enter a date until which comment on the proposed rule will be accepted. In the second, you may enter a date, time, and place for a hearing on the rule.

The first field—labeled A) Comments will be accepted until 5:00 p.m. on (mm/dd/yyyy)must have data. You are required by the Rulemaking Act to accept comment on all proposed rules.

The second set of fields—labeled B) A public hearing (optional) will be held: is optional (unless you are required by some other provision of state or federal law to hold a hearing).

If you elect to hold more than one rulemaking hearing, simply click on the Add Additional Public Hearing button to cause the display of another set of fields. You may add as many public hearins as you wish.

Proposed effective date

This is also a required field. The Rulemaking Act requires that you inform the reader of when the rule might go into effect. This date must be at least seven days later than the date you entered in the comment period field. If you try to enter a date that is less than that, or if you try to submit the form leaving the field blank, the application will return an error message.

Indexing information - keywords

Please enter one or more keywords that would serve well as entries in a topical index for finding your rule. Remember that a keyword can be more than one word, in fact. For example, the following are all legitimate keywords:

  • Medicaid

  • administrative proceedings

  • Judicial Conduct Commission

The words you enter here should match the words that already appear at the bottom of your rule. Should you need to add more than one word, simply click on the Add Additional Keyword button. There must always be at least one keyword but never more than four.

File information

You must attach a word-processing file which contains the marked-up version of your rule text. It does not matter what word processing software you use to create it; simply remember to save the document in Rich Text Format (RTF).

[Important]Important

This is a required field. You must attach an RTF document or the system will not allow you to file.

In order to attach a file, click on the Browse button. A dialog box will open that allows you to browse to the location of file you wish to updload. Click on the filename to select the file, then click on the Open button. You will see path to your file appear in the field next to the Browse button.

[Tip]Tip

Remember that Microsoft Windows hides the extension (the bit after the last period in a filename) of known file types. Check carefully to make sure that you have select the RTF version of your document rather than the Microsoft Word version. If you upload the Microsoft Word Version by mistake, the application will return an error.

Agency Authorization

The last box of the form is the Agency Authorization box. This contains two fields: one is a drop-down list; the second is a data entry field.

Click on the down-arrow in the first box, the scroll through the list to find the name of the person who is authorizing this rule change. If the name you need does not appear, please contact the Division.

After the name is selected, please enter the date upon which the filing was authorized. This must, obviously, be on or before the date upon which you file the rule change. If you try to enter a date that is later than the filing date, the application will return an error.

Form action buttons

There are four buttons at the bottom of the rule form. They perform the following functions:

Submit to DAR

Use this button when all work on the form and text is completed. This will submit your filing to the Division for further processing and publication in the Utah State Bulletin.

Save as Draft

Use this button to regularly and frequently save your work. This will save a copy of your work on the eRules server.

Cancel

Use this button carefully. If you have not yet saved your filing as a draft, clicking on Cancel will delete all your work and return you to the Rule Filing page.

If you have already saved a draft of your filing, clicking on Cancel will delete any changes you have made to the form since the last time you saved it as draft.

[Important]Important

If you click on Cancel, your work is gone. It cannot be recovered. So, use the button with extreme caution.

Printable

Use this button to create a printable version of your form (without scrollbars, and that shows all of the data you have entered). You can then send this version of the form to a printer for a paper copy.

Once the form is completed and the prepared rule text is attached, click on Submit to DAR to send the filing to the Division. Within just a few minutes you should receive an email message confirming our receipt of the filing.

Filing changes in proposed rules, emergency rules, and expedited rules

There are three other types of rule filings that are very similar to proposed rules in terms of the structure of their associated forms. These types of rule filings are:

Changes in proposed rules (CPRs)

A change in proposed rule is filed when you wish to make further changes to a published proposed rule that is not yet effective.

Emergency rule

An emergency rule is filed by an agency when the timelines associated with regular rulemaking would:

  • cause an imminent threat to the public health, safety, or welfare;

  • cause an imminent budget reduction because of budget restraints or federal requirements; or

  • place the agency in violation of federal or state law.

By definition, an emergency rule is temporary; it is in effect for only 120 days.

Expedited rule

The expedited rule is reserved for the School and Instituional Trust Lands Administration (SITLA). It may only be filed under certain circumstances.

Let's walk through the differences between each of these filings and a regular proposed rule filing. The differences are few, and if you have a good handle on what eRules expects when filing a proposed rule, then these other filings will present no problem.

Filing changes in proposed rules (CPRs)

The form for a CPR is exactly the same as the proposed rule form with one exception: how the Notice Type box works. The difference is two-fold. Where the Notice Type box on the proposed rule form allows you to select the proposed rule type, the type of filing—change in proposed rule—is already selected for you here.

The other part of the difference is the Changes DAR No.: field. When you filed the original proposed rule, a five-digit file or docket number was assigned to it. The CPR is identified by the same file number. Enter that number here. If you cannot remember it, please call the Division.

[Important]Important

This is a required field. The application will not allow you to submit a filing without entering data in this field.

[Warning]Warning

Ensure that you enter the correct filing number. The application will assign the CPR file number based upon the number you enter here. Entering an incorrect number will associate your CPR with the wrong proposed rule.

Filing emergency rules

The form for an emergency rule is exactly the same as the proposed rule form, except in the following respects.

Where on the proposed rule form the Rule Information box contained two sets of fields, one for the current code reference and one for a changed to code reference, the emergency rule form contains only fields for the current code reference of the rule affected by the filing.

There is no Notice Type box. Instead, there is an Effective Date box in which to enter the date the emergency rule becomes effective.

[Important]Important

This is a required field.

Enter the date in mm/dd/yyyy format.

There is a Regular rulemaking would: box that must be completed. Select one or more of the checkboxes (but always at least one) which correspond to the reason for which you have elected to file an emergency rule. Then, in the field labeled Specific reason and justification, provide further information regarding why the emergency rule is beig filed.

[Important]Important

At least one checkbox must be checked there must be data in the Specific reason and justification field.

Filing expedited rules

The form for an expedited rule is exactly the same as the proposed rule form, except in the following respects.

Where on the proposed rule form the Rule Information box contained two sets of fields, one for the current code reference and one for a changed to code reference, the expedited rule form contains only fields for the current code reference of the rule affected by the filing.

There is no Notice Type box. Instead, there is an Effective Date box in which to enter the date the expedited rule becomes effective.

[Important]Important

This is a required field.

Enter the date in mm/dd/yyyy format.

Filing nonsubstantive changes

There is considerable difference between the nonsubstantive change form and the proposed rule form. The difference lies mostly in what is missing from the nonsubstantive change form.

When filing nonsubstantive changes—which, by definition do not affect the rule in a material, substantive way—are assumed not to have any costs associated with them. As a result there are no cost-related questions anywhere on the form. The remaining fields are all required, with the exception of the fields in the Incorporated Materials box. The rules governing these fields are the same as described in the section called “Incorporated materials”.

Chapter 4. Using eRules: filing five-year reviews and associated filings

Five-year reviews and their associated statements of continuation are to be filed once every five years, on or before the five-year anniversary of the enactment or last five-year review of a rule. They are not the same as a proposed rule and filing a proposed rule does not satisfy the five-year review requirement.

[Warning]Warning

If you do not file a five-year review, or a five-year review extension, the Division is required to remove the rule from the administrative code.

In this section, we'll discuss how to file five-year reviews and statements of continuation, and how to file—if necessary—five-year review extensions.

Filing five-year reviews and statements of contination

There are some similarities between the five-year review form and the proposed rule form discussed in the section called “Filing proposed rules”. There is a Rule Information box (though with only one set of fields; no code reference changes allowed with a five-year review). There are also Agency Information and Rule Title boxes. After that, things are a bit different.

The next three fields provide for questions that are specific to the five-year review process. All of these fields are required.. The questions should be fairly straightforward; if there is any doubt in your mind, please don't hesitate to call.

The Rule Provisions box asks for references to the law that authorizes your rule and an explanation of how that law authorizes the rule. Don't forget the explanation part.

The Comment Summary box asks for a summary of the comments your agency has received on this rule over the course of the past five years.

The Justification Information box asks for a reason and explanation for why the rule should continue on the books.

[Important]Important

Remember, all these fields are required.

The remaining boxes—Indexing Information, File Information, and Agency Authorization—are exactly as described in the section called “Structure of form”.

Filing five-year review extensions

It's possible that an agency may not be able to perform a five-year review prior to the deadline for a particular rule. The Utah Administrative Rulemaking Act provides that an agency may receive one extension in such an event.

In order to receive the extension, the agency must file a Notice of Five-Year Review Extension in eRules. The form is essentially identical to the five-year review form described in the section called “Filing five-year reviews and statements of contination” except there is no Rule Provisions, Comment Summary, or Justification Information boxes. Instead, these are replaced with an Extension Reason box. Enter the reason for which you are seeking an extension.

[Important]Important

All fields on the five-year review extension form are required.

Chapter 5. Using eRules: Filing notices

There are certain types of notices that agencies can file and certain types of notices that agencies must file. Both can be filed using eRules.

Filing notices of effective date

In order for a proposed rule filing (remember: amendment, new, repeal, or repeal and reenact) or a change in proposed rule filing to become effective, an agency must file a notice of effective date. This section outlines how to do that.

[Warning]Warning

Proposed rules and changes in proposed rules do not automatically become effective. A notice of effective date must always be filed.

If a notice of effective date is not filed by the 120th day after publication of the proposed rule or the change in proposed rule, then the proposed rule or change in proposed rule lapses. This means that the filing for the proposed rule or change in proposed rule lapses; it's as if it never occurred.

To make a filing effective, log into eRules. You should see the Rule Filing List (for a detailed description, see the section called “Navigating eRules”. Toward the bottom of the page you should see a table listing the various filings you have made for your agencye. Notice the column headings across the top of the table: DAR No, Filing Title, Status, Type, Submitted, Lock, and Actions.

Look for the filing you wish to make effective. It's possible that the filing you wish to make effective is not immediately visible in the Rule Filing List. If it is not, take advantage of the filtering options at the top of the page. Usually it's easiest to change the Date Range to begin earlier: remember, eRules defaults to displaying filings made within the last 120 days.

[Tip]Tip

Remember to click on Filter whenever you choose a different filtering scheme. If you don't, the screen won't refresh and you will become frustrated and confused!

Once you can see the filing in the table, scan across the row to the column labeled Actions. If the filing can be made effective, the words Eff. Date will appear. These words are a link. Click on them to open the notice of effective date form.

Once in the notice of effective date form, you will notice that all pertinent fields are already populated with data, except for one. The field in box 3, the effective date field, is blank. Enter the date upon which you wish to make the rule effective, then click on Submit Effective Date.

[Tip]Tip

Remember, the effective date can be no earlier than the date upon which you submit the notice.

Chapter 6. Command reference

Chapter 7. Questions and answers

7.1. Where is the draft filing that I just saved?
7.2. Why do I see the message “Invalid Utah-ID or Password”?

7.1.

Where is the draft filing that I just saved?

By default, filings saved in draft state do not display in the Rule Filing List. Only filings that have been submitted to the Division appear by default.

In order to see your drafts in the Rule Filing List, click in the Show Drafts Only checkbox. Ensure that all other filtering options are left at their default values. Then, click on the Filter button.

7.2.

Why do I see the message Invalid Utah-ID or Password?

The Invalid Utah-ID or Password message is displayed when you have entered an incorrect Utah-ID or an incorrect password. For a state employee, the Utah-ID should be exactly the same as your utah.gov email address. Interestingly, however, some state employees have had better luck using their employee numbers. The password, again for state employees, should be the same as the LAN (Novell Netware) password.

If you see the Invalid Utah-ID or Password message, do the following:

  1. Check to make sure that you entered the correct email address in the Email or Utah-ID field. Try submitting again.

  2. If the address is correct, but you still cannot sign in, try replacing the email address with your employee number. Try submitting again.

  3. If you are still unsuccessful, make sure that you are using the correct password. This should be your LAN password (your Novell Netware password).

  4. If you are certain that your Utah-ID and your password are correct and you are still unsuccessful, call the Division. Ask that someone check to make sure you have been added as an authorized user of eRules.

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